Privacy Policy

Information We Collect

We collect only what we need to run FlipHunt reliably. When you sign up, we store your email address, name if provided, and account authentication data. As you use the product, we store your watchlist items, saved deals, profit calculation preferences, alert thresholds, and marketplace filters.

• Account details: email, name, password hash via our auth provider. We never see your raw password.
• Usage data: watchlist items, calculator inputs, alert settings, session activity.
• Payment information: processed by Stripe. We store your subscription status and billing period, not card numbers.
• Support communications: emails you send to support@fliphunt.ca.

How We Use Your Information

Your data powers the product you pay for, nothing else.

• Provide deal discovery, profit calculations, watchlist persistence, and alert notifications.
• Process subscriptions and prevent fraud.
• Respond to support requests and notify you of critical service changes.
• Improve reliability and marketplace coverage. We analyze aggregate, anonymized usage to decide which marketplaces to prioritize.

We do not sell your data. We do not use your data to train AI models for third parties.

Third-Party Services

To run a reliable Canadian SaaS, we rely on a small set of trusted providers:

• Stripe for subscription billing. Card data goes directly to Stripe and is subject to Stripe's privacy policy. We only receive confirmation of payment and subscription status.
• Supabase for authentication and database hosting. Data is encrypted at rest and in transit.
• Email delivery provider for transactional alerts and onboarding emails.

Each provider is bound by its own commitments to handle data securely and only as instructed.

Data Retention

We retain account data while your account is active. If you delete your account, we purge watchlist items and preferences within 30 days, keeping only anonymized usage aggregates and records Stripe requires us to keep for tax compliance (7 years per CRA guidance). Support emails are retained for 2 years to preserve context for future help.

Your Rights Under PIPEDA

As a Canadian service, you have clear rights over your personal information:

• Access: request a copy of the personal information we hold about you.
• Correction: ask us to fix inaccurate information.
• Deletion and withdrawal: close your account and ask us to delete your data, subject to legal retention requirements.
• Complaints: contact us first at support@fliphunt.ca. You may also complain to the Office of the Privacy Commissioner of Canada if not resolved.

Cookies and Analytics

We use essential cookies to keep you signed in. We do not currently use advertising cookies or cross-site trackers. If we introduce privacy-friendly analytics, we will update this policy and note whether it uses cookies or is cookieless.

Security

We use industry-standard practices: encrypted transport (TLS), hashed passwords, scoped access keys, and least-privilege access to production data. No method is 100% secure, and we will notify you promptly if we become aware of a breach that poses a real risk of significant harm, as required by PIPEDA.

Contact

Questions about privacy or your data? Email us at support@fliphunt.ca. We respond within one business day.

FlipHunt Inc., Ontario, Canada.